Refund & Shipping Policy


Due to service providers in nature “NO REFUND”, and “NO CANCELLATION”  will be entertained once the payment has been made.


Please note an order can only be canceled within 24 hours of placing the pre-order. Once the order is processed after 24 hours, no cancellation request will be entertained.



Ibex ships its products to the coverage area mentioned while placing orders. Orders placed will be shipped as per delivery times lines agreed upon while placing the order. 

At times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics challenges beyond our control for which The Ibex is not liable and would request its users to cooperate as The Ibex continuously tries to avoid such instances. Also, Ibex reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and refund the amount paid for the canceled product(s) to your source account.


Company Name -:  The Ibex

Company Address -: A:100, SS center, Kovaipudur, Coimbatore, Tamilnadu. 641042I

Phone No -:  +91 9787667786

Email Id -: